Nice place. Very fast appointments. Only had 3 piss tests since I started 1 rear ago
I will start by saying I see the Physician's Assistant, Michael Boyd, not Dr. Norniella. Michael Boyd provides an extremely professional and personal experience. I have never been anything but pleased with the treatment I have received from him. If it were his practice alone, I'd likely give it five stars. However, the administrative aspect of this office is extremely disappointing. While friendly enough in person, it is nearly impossible to get this practice on the phone- almost always sending you to an answering service. Non-responsive to faxes regarding refill requests, and not answering the phone is extremely difficult to work with. Be careful with your medication, as if you do not schedule your appointments corresponding with your prescription renewals, you can expect to lapse in your daily dosage for a few days trying to get your refill. This office also does not have a "cancellation list," where if one person were to call and cancel an appointment, then the time would not be rescheduled with a different patient wanting to be seen ASAP. That is probably my largest complaint, because many times I find myself needing to speak with the doctor or the PA sooner than my scheduled appointment, and without a cancellation list + their lack of answering the phone, it is practically impossible to do so. If it weren't for the excellent care provided by Michael Boyd, I would most definitely change psychiatrists.
Very concerned about well being of my circumstances. Dr. Norniella has been much more helpful than the last 3 psy that I have been treated by. New office will be a helpful attribute to the practice.
Dr. Norniella is an arrogant person and has always made me feel less of a person for my illness. During the time I saw him, Dr. Norniella shuffled patients in and out in less than 15 minutes. I barely sat down before I was standing up with prescription in hand out the door again. I would not recommend anyone see this man - money making is all he is about...never kind, never attentive. DO NOT GO TO HIM!
Boyd is great. But the office staff rescheduling appointments is bad. Can't get through on the phone. And now they don't call and remind you of your appointment. I'm only giving 3 stars cause I love Boyd. If it wasn't for him, I'd leave
Eastern Atlanta Behavioral Health Dr Roberto Norniella is a US Doctor based in Watkinsville, Georgia. Eastern Atlanta Behavioral Health Dr Roberto Norniella is located at 1592 Mars Hill Rd Suite B, Watkinsville, GA 30677, USA.
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